CRM for the Dutch Ministry of Justice and Security
About The Client
The Ministry of Justice and Security is responsible for maintaining the rule of law in the Netherlands, so that people can live together in freedom, regardless of their life-style or views. The Ministry is working towards a safer, more just society by giving people legal protection and, where necessary, intervene in their lives.
The Ministry of Justice and Security needed a customer relations management platform which would help them streamline their business and work. As this system has a lot of data stored in it, the platform needed to be extensive and detailed.