A tailored suite of Microsoft Dynamics 365 solutions was implemented to modernize operations, centralize data, streamline sales processes, and foster collaboration.

Industry Manufacturing
Target Market The Netherlands
Products Portal / Sales HUB
Group 3855 (1)

About The Client

The client is a globally recognized manufacturer in the automotive industry, specializing in car wash and cleaning technology solutions. With a reputation for innovation and quality, they have established themselves as leaders in their field, serving a diverse range of customers worldwide. Their commitment to excellence and continuous improvement has positioned them as a preferred choice for businesses seeking cutting-edge solutions in car wash technology.

Overview

Our client was facing significant challenges stemming from outdated systems and disparate data management practices reliant on Excel. Seeking to centralize operations and enhance efficiency, they sought our expertise to implement tailored Microsoft Dynamics 365 solutions. Our objective was clear: to unify their data sources across regions, provide real-time access, and optimize their sales processes and market insights. Utilizing Microsoft Dynamics 365 alongside Power Apps, Power Portal, and Power BI, we engineered a comprehensive solution tailored to their needs. Central to this solution was the creation of a consolidated Sales Hub, replacing cumbersome Excel spreadsheets with a streamlined platform. A key innovation was the development of a bespoke Setup Wizard, simplifying order creation and customization. This intuitive tool allows for step-by-step order configuration, enhancing efficiency and control over the sales pipeline.

Technologies

Microsoft Dynamics 365 Sales Power BI Power Pages

Our Approach

Leveraging Microsoft Dynamics 365 Sales and Power BI for advanced analytics, alongside Power Pages for enhanced collaboration, we initiated a comprehensive transformation. Each regional division received a customized system, with data centralized at the company's headquarters. This strategy empowered the client with real-time data access, streamlined sales processes, and deeper customer insights while fostering team collaboration and efficiency. We used the Power Platform Component Framework (PCF) to enhance our custom solutions. By utilizing PCF, we were able to develop and integrate bespoke components seamlessly into the Power Apps and Dynamics 365 environment. These components played a crucial role in extending the functionality of the platform, providing users with tailored features and enhancing overall usability.

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The Result

The implementation of these solutions resulted in remarkable enhancements to our client's sales performance, facilitating informed decision-making and promoting cohesive teamwork. With upgraded digital capabilities, our client emerged as a dominant force in the competitive market, consistently delivering outstanding service and value to its customers.

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